Refund and Returns Policy – VILNIAUS SALSOS FESTIVALIS

We aim to ensure a smooth and transparent ticket purchasing experience for all participants of Vilnius Salsa Festival.

General terms

All tickets and passes are non-refundable, except in the specific cases outlined below.

By purchasing a ticket, you agree to this refund policy.

A ticket may be transferred to another person.

Name changes are allowed no later than 14 days before the event starts.

When changing the ticket holder, a price difference may apply based on the current ticket price at the time of the change.

Refunds may only be issued in serious and justified cases (e.g. severe illness).

In such cases, supporting documentation must be provided.

Each refund request is evaluated individually.

Tickets are not refundable due to changes in personal plans, travel arrangements, or other personal reasons.

Program changes are not considered valid grounds for a refund.

If the event does not take place due to the organizers’ fault, the full amount will be refunded.

If the event is rescheduled, the ticket remains valid for the new date.

If the event is changed due to force majeure circumstances, refunds are not issued, but tickets may be transferred to a new date.

For any questions regarding tickets or refunds, please contact the organizers:

Email: ieva@salsasisters.lt
Phone: +370 682 78474 questions related to refunds and returns.